Client Care

Effortless Elegance, Tailored Support

Find your perfect fit, learn our linen care protocols, and connect with our dedicated atelier team for any inquiry.

Our Promise

Precision Fit, Lasting Quality

We believe true elegance lies in the details. Our comprehensive guides ensure your Claire de Lune design pieces fit flawlessly and remain beautiful for years to come.

Kaftan Fit Guide

Shirt Sizing

T-Shirt Care Protocols

Understand the fluid drape and relaxed measurements for our signature, one size fits all ( m/L) kaftans, designed for effortless comfort.

See size chart for detailed measurements for our T-Shirts, to ensure a perfect fit.

NB: The size are more on the Balinese/Asian size, so we recommend choosing a size up your European/ Australian sizing

Washing

• Hand wash or gentle or delicate machine cycle ( wash inside out, preferably in a wash bag)
• Water temperature at 30°C–40°C (cold or lukewarm)
• Mild, bleach-free detergent

• Avoid chlorine bleach and harsh chemicals
• Do not overload the machine
• Do not wring or twist by hand

Drying

• Air-dry flat on a rack or hang on a padded hanger
• Keep away from direct, harsh sunlight to prevent fading

• Avoid high-heat tumble drying (causes up to 10% shrinkage)

Ironing

• Iron while the fabric is still slightly damp
• Use medium-to-high heat on the reverse/inside out

• Steaming recommended

Stain Removal

• Blot stains immediately with cold water, mild soap, club soda, or a vinegar-baking soda mix• Avoid hot water on fresh protein stains like blood (it sets the stain)

Storage

• Store completely dry in a cool, dark, and well-ventilated space
• Use breathable cotton or linen garment bags• Never store linen in sealed plastic containers or bags (causes mildew)

Linen Care Protocols

Washing

• Hand wash or gentle or delicate machine cycle
• Water temperature at 30°C–40°C (cold or lukewarm)
• Mild, bleach-free detergent

• Avoid chlorine bleach and harsh chemicals
• Do not overload the machine
• Do not wring or twist by hand

Drying

• Air-dry flat on a rack or hang on a padded hanger
• Keep away from direct, harsh sunlight to prevent fading• Avoid high-heat tumble drying (causes up to 10% shrinkage)

Ironing

• Iron while the fabric is still slightly damp
• Use medium-to-high heat on the reverse/inside out

• Do not press directly on dry linen without misting or a press cloth

Stain Removal

• Blot stains immediately with cold water, mild soap, club soda, or a vinegar-baking soda mix• Avoid hot water on fresh protein stains like blood (it sets the stain)

Storage

• Store completely dry in a cool, dark, and well-ventilated space
• Use breathable cotton or linen garment bags• Never store linen in sealed plastic containers or bags (causes mildew)

T-Shirt Sizing

See size chart for detailed measurements for our long sleeve shirts, to ensure a perfect fit.

Seamless Journey

From Atelier to You

Select Your Silhouette

Secure Checkout

Express Delivery

Consult our detailed size charts to find the perfect resort silhouette for your measurements.

Complete your purchase with trusted payment methods, including Visa, Mastercard, Apple Pay, and Klarna.

Enjoy complimentary worldwide express shipping and track your order every step of the way.

Personalized Assistance

Connect with Our Atelier

Our dedicated team is here to assist with any questions regarding sizing, stock availability, or your order. We aim to respond within one business day.